Question 1

Is my financial data secure?

Accepted Answer

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Chat messages are end-to-end encrypted with NaCl box — not even we can read them. We comply with the DPDP Act 2023, and our infrastructure is SOC 2 ready.

Question 2

Which platforms are supported?

Accepted Answer

Reimbilly runs natively on iOS, Android, and as a web app in any modern browser. Desktop apps for Windows (x64 & ARM), macOS (Universal), and Linux are available on the Downloads page.

Question 3

Can I use it for personal expenses without a company?

Accepted Answer

Absolutely. The Free plan is built for individuals — track personal spending, categorise receipts, and generate reports for your own records. No company or manager required.

Question 4

How does the approval workflow work?

Accepted Answer

Employees create expense reports and submit them to their manager (set by the org admin). Managers receive in-app and email notifications, review line items, and approve or reject with comments. Policy rules (max amounts, receipt requirements) are enforced automatically at submission time.

Question 5

How does OCR receipt scanning work?

Accepted Answer

When you photograph a receipt, our AI engine extracts vendor name, date, total amount, line items, GST / tax details, and suggested category. Results appear in under 3 seconds and can be edited before saving.

Question 6

Is there a free trial for paid plans?

Accepted Answer

Yes — Pro and Business plans include a 14-day free trial with no credit card required. Enterprise pricing is custom; contact our sales team for a live demo and pilot.

Question 7

Can I export data for accounting?

Accepted Answer

Yes. Export expense reports as PDF or CSV. Integration with accounting tools (Tally, QuickBooks, Zoho Books) is on the roadmap. Enterprise customers can request custom export formats.

Question 8

What is the E2E encrypted chat?

Accepted Answer

The chat feature uses NaCl (libsodium) box encryption — each message is encrypted on your device before being sent, using your recipient's public key. The server only stores ciphertext. Messages can never be read by Reimbilly or any third party.

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